AI Assistant

Always there

The glowing button, bottom of every page.

• Talk or type

  It answers out loud or on screen. Cut in anytime, it listens.

• Knows your page

  "The second one", "the one before": it knows what you mean.

• Remembers you

  Budget, quantity, room size. Say it once. "Only white", "nothing with wheels": kept for this visit, until you say forget it. Signed in, it remembers what you looked at and your conversation, on any device.

• Your language, your style

  Answers in the store's language. Shorter, slower, more detail: just ask.

All at once

One sentence. Many things done.

• Many changes

  "72 inches, white, with drawers." Done together.

• Step by step

  "Open the second one, make it darker, add file cabinets." It opens it, then does each change, in order.

• A whole cart

  "Add this, make it three, put them in Reception." Up to six moves in one ask.

• Nothing lost

  Keep talking. Every part gets done, every question answered, in order.

• Then, one yes

  It ends with one next step. Say "yes" and it is done.

Find anything

Browse it. Open what you see.

• Name, number, back

  A product line, a product number, the one you were just on — or this one as it was before your last changes.

Shape it by voice

Say the change. Watch it in 3D.

• Knows it all

  Price, stock, lead time, sizes, finishes, options. Care, warranty, weight, what's in the box.

• Changes it

  "Wider", "next colour", "add drawers", "thicker edge". Instantly.

• One change away

  Ask for a part this version doesn't take — a hutch on a 60-inch desk — and it tells you the change that brings it, then makes both.

• Tells what else changed

  When a change also changes something else — a width that fixes the depth, a style that brings the hutch back — it tells you and offers it back.

• Whole groups

  "A cabinet on every desk", "all parts black". One ask.

• Fits your space

  Inches, feet or cm. Give your wall, get the largest size that fits.

• Take it with you

  A picture of the view, or the 3D file.

• Shows it move

  "Make the desk go up and down." It plays the product's own motion in 3D and tells you its height range.

Ask for cheaper and it compares honestly. Switch products and it tells you what changed.

Whole rooms

On a room page, it works on the whole room.

• Knows the room

  Every piece, its price and stock, and the room's total.

• Changes it

  "Another chair here", "six chairs", "no cabinet". Swap, add, remove.

• Moves things

  Turn, flip or move a piece. Show one, or open it to customize.

• Into your room

  On a product page: "Add this to the room." It goes into the last room you worked on, and the room opens.

Cart, hands-free

Never open a menu.

• Add what's on screen, a result or the one before
• Change quantities, remove items
• Put back something you removed
• Groups: create, rename, reorder, delete
• Move items between groups, all or some of them
• Notes on groups, the order, or for the installer
• Installation where offered: all or some of an item, with a note
• Several carts: new, switch, rename, delete
• Subtotals, each tax, total
• Your purchase order number
• Open an item, any step, print, show or close the cart

Pickup or delivery

Ask when. It checks.

• The earliest pickup at each store, and delivery to your address
• Picks pickup or delivery for you
• Another day: the day you name, or that option's calendar
• Switches to another of your saved order profiles
• Opens the address field: a new one, or a change
• Splits the order: some picked up, some delivered, other dates
• Answers "remove the installation?" when an option can't install
• Says why Continue waits, and opens what's missing

Review & pay

It takes you there. You place the order.

• The final total: items, pickup or delivery, installation, each tax
• Switches between Submit order and Get quote
• What's missing before you can place it
• Tries again when something didn't load
• Back to an order waiting for payment
• Opens the order you just placed

Your card, your details and the Place order tap always stay yours.

Your orders

Ask, from your orders page.

• Where is it

  Status, date and total of each order.

• What's in it

  The lines, taxes and total of one order. Or opens it.

• A quote, back in a cart

  "Put this quote in my cart." As you built it, at today's prices.

Ask about us

Answers right in the conversation.

• Locations

  Address, phone, hours, open right now, next holiday.

• Policies

  Returns, warranty, delivery, privacy, in our own words. Or a summary of any page.

• Anywhere

  Opens any page. Switches language, or millimetres and inches.

Reach us, no forms

It writes it, checks it and sends it.

• Questions and quotes

  "A quote for 20 of these." Product and quantities included.

• Call-backs

  Rather talk? We call you.

• Warranty claims

  Something wrong? It files it for you.

• Asks only what's missing
• Checks your details
• Reads it back
• Sends when you say so

Honest by design

Only what the store knows.

• Every figure checked against live data
• Asks before it guesses
• Respects "no thanks"
• Suggests, never changes unasked

Always learning

New skills all the time. This page grows with them.

• Find
• Customize
• All at once
• Whole rooms
• Fit your space
• Stay on budget
• Cart groups
• Several carts
• Installation
• Split delivery
• Review & pay
• Orders
• Downloads
• Locations
• Policies
• Quotes
• Call-backs
• Warranty claims
• Your language
• mm or inches