Returns & Warranty
Last updated: October 8, 2026
At Officestock, there is no single store-wide return or warranty policy. Our products come from different manufacturers, and many are configured, cut or built to order, so each product has its own return and warranty terms. Please check them for every product before you buy.
Where to find a product's terms
- On the product page: each product shows its own return and warranty terms before purchase.
- On your quote, order confirmation or invoice: the terms that apply to your order are part of your contract.
- Not sure? Ask us before you order at headoffice@officestock.com or 1 647 499 6656.
Returns
- Whether a product can be returned, within what time and under what conditions is set on that product's page.
- If a product page shows no return terms, the product is final sale, except where it is defective or the law requires otherwise.
Warranty
- Warranty coverage and length vary by product and manufacturer, and are shown on each product's page.
- Warranties apply to use in the commercial or office environment the product is designed for, within its stated limits.
- Your legal rights are not affected, including, for consumers in Quebec, the legal warranty of quality. Any warranty we give is in addition to them.
Questions or a problem with a product
Contact us with your order number at headoffice@officestock.com or 1 647 499 6656. The full conditions are in our Terms and Conditions of Sale (section 7).